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Terms of Service

These terms govern your use of Nod. Read them before creating an account or uploading work.

Last updated August 1, 2026

1Definitions

  • “Platform” refers to the NOD software-as-a-service application, including all associated web interfaces, APIs, documentation, and related services provided by the Company.
  • “Tenant” refers to any agency, organization, or business entity that subscribes to the Platform and creates a workspace for its operations.
  • “User” refers to any individual who accesses or uses the Platform under a Tenant's workspace, including but not limited to agency staff, client contacts, and invited collaborators.
  • “Content” refers to all files, assets, creative works, documents, comments, feedback, and any other materials uploaded, submitted, or generated through the Platform.
  • “Subscription” refers to the paid plan selected by a Tenant, which determines the storage allocation, seat capacity, and feature access available to that Tenant.
  • “Subscription Period” refers to the billing cycle (monthly or annual) for which a Subscription is active.

2Eligibility and Account Registration

2.1 Eligibility

You must be at least eighteen (18) years of age and possess the legal capacity to enter into binding contracts under applicable law to use this Platform. By registering an account, you represent and warrant that all registration information you provide is truthful, accurate, and complete, and you agree to maintain the accuracy of such information.

2.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security. The Company shall not be liable for any loss or damage arising from your failure to protect your account credentials.

2.3 Tenant Responsibilities

Tenants are responsible for all Users within their workspace, including ensuring that each User complies with these Terms. The Tenant administrator assumes full responsibility for managing User access, roles, and permissions within their workspace.

3Description of Service

NOD is a multi-tenant SaaS client portal designed for creative agencies and production companies. The Platform enables agencies to share creative assets with their clients for review, feedback, and approval. Core functionalities include, but are not limited to:

  • Secure upload and delivery of creative assets (video, image, document, and audio files)
  • Timecoded commenting and annotation on video and image assets
  • Immutable version history and asset versioning
  • Structured approval workflows with role-based access control
  • Co-branded workspaces with tenant-specific customization
  • Watermarking and asset protection
  • Comprehensive audit logging of all platform activities
  • Bilingual interface support (English and Arabic, including right-to-left rendering)
  • Notification and email digest systems

4Subscription Plans and Pricing

4.1 Plan Tiers

The Platform offers tiered Subscription plans differentiated by the number of client seats (external client reviewers), storage allocation, and level of support; internal team members are unlimited and the full product feature set is available on every tier. Current tiers include Solo (10 GB storage, 3 client seats), Startup (100 GB storage, 15 client seats), and Enterprise (1 TB storage, 50 client seats). Higher tiers add storage, client seats, and premium support options such as priority support and a dedicated account manager. Additional client seats and storage may be purchased as add-ons at prevailing rates.

4.2 Pricing and Currency

Subscription fees are denominated in Egyptian Pounds (EGP) as the canonical currency. United States Dollar (USD) pricing is derived from the EGP amount using a published conversion rate and is provided for convenience only. Pricing is available on both monthly and annual billing cycles, with annual subscriptions receiving a discount as published on the Platform. All prices are exclusive of applicable taxes unless otherwise stated.

4.3 Free Trial

New Tenants may be offered a fourteen (14) day free trial with up to ten (10) GB of storage. The free trial provides access to core platform features for evaluation purposes. Upon expiration of the trial period, the Tenant must subscribe to a paid plan to continue using the Platform. The Company reserves the right to modify or discontinue the free trial offer at any time without prior notice. No permanent free tier is offered.

4.4 Sales-Assisted Onboarding

Subscription enrollment is conducted through a sales-assisted process. There is no self-serve checkout. Tenants initiate onboarding by submitting a contact request through the Platform, after which a sales representative will facilitate plan selection, account setup, and billing arrangements.

4.5 Price Changes

The Company reserves the right to modify Subscription pricing at any time. Any price increase will take effect at the start of the next Subscription Period following at least thirty (30) days' written notice to the affected Tenant. The Tenant's continued use of the Platform after a price change constitutes acceptance of the new pricing.

5Payment Terms

5.1 Billing

Subscription fees are billed in advance at the start of each Subscription Period (monthly or annually, as selected). Payment is due upon receipt of invoice. The Company may utilize third-party payment processors to facilitate transactions, and you agree to comply with any additional terms imposed by such processors.

5.2 Late Payments

If payment is not received within fifteen (15) days of the invoice date, the Company reserves the right to (a) charge late payment interest at a rate of 1.5% per month on the outstanding balance, (b) suspend access to the Platform until payment is received, or (c) terminate the Subscription in accordance with Section 10. The Company will provide at least seven (7) days' written notice before suspending or terminating access for non-payment.

5.3 Taxes

You are responsible for all applicable taxes, duties, and governmental assessments arising from your use of the Platform, excluding taxes based on the Company's net income. If the Company is required by law to collect any such taxes, they will be added to your invoice.

6Intellectual Property

6.1 Platform Ownership

The Platform, including all software, designs, trademarks, logos, documentation, and proprietary technology, is and shall remain the exclusive property of the Company. These Terms grant you no right, title, or interest in the Platform beyond the limited, non-exclusive, non-transferable, revocable license to access and use the Platform in accordance with these Terms and your active Subscription.

6.2 Client Content Ownership

You retain all ownership rights in Content that you upload to or create on the Platform. By uploading Content, you grant the Company a limited, non-exclusive, royalty-free license to store, process, transmit, display, and reproduce such Content solely as necessary to provide the Service. This license terminates upon deletion of the Content or termination of your Subscription, subject to any backup retention periods described herein.

6.3 Feedback

Any suggestions, ideas, enhancement requests, or other feedback you provide regarding the Platform (“Feedback”) shall be the exclusive property of the Company. You hereby assign to the Company all rights in any Feedback and agree that the Company is free to use, disclose, reproduce, and otherwise exploit such Feedback without restriction or obligation to you.

7Data Protection and Privacy

7.1 Data Handling

The Company processes, stores, and handles personal data in accordance with the Egyptian Personal Data Protection Law No. 151 of 2020 and its Privacy Policy, which is incorporated herein by reference. By using the Platform, you grant your explicit and unambiguous consent for the Company to process, transfer, and store your personal data as necessary to provide the Service.

7.2 Data Security

The Company implements commercially reasonable technical and organizational measures to protect Content and personal data against unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to, encryption at rest with customer-managed key envelopes, row-level security enforcement at the database layer, role-based access controls, and comprehensive audit logging. However, no method of electronic storage or transmission is completely secure, and the Company cannot guarantee absolute security.

7.3 Data Portability

Tenants may request an export of their data at any time through the Platform's export functionality. Upon termination of a Subscription, the Company will make the Tenant's data available for export for a period of thirty (30) days, after which the data may be permanently deleted in accordance with the Company's data retention policies.

8Acceptable Use Policy

You agree not to use the Platform to:

  • Upload, store, or transmit any Content that infringes upon the intellectual property rights of any third party
  • Upload, distribute, or transmit any malware, viruses, or other harmful code
  • Engage in any activity that disrupts, degrades, or impairs the performance or availability of the Platform
  • Attempt to gain unauthorized access to any portion of the Platform, other accounts, or connected systems
  • Use the Platform for any unlawful, fraudulent, or deceptive purpose
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Platform
  • Resell, sublicense, or redistribute access to the Platform without the Company's prior written consent
  • Use automated scripts, bots, or crawlers to access or interact with the Platform except through approved APIs
  • Circumvent or disable any security features, access controls, or usage limitations of the Platform

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account without notice or refund.

9Storage and Usage Limits

Each Subscription tier includes a defined storage allocation. Storage usage is calculated based on the aggregate size of all Content stored within the Tenant's workspace. If a Tenant exceeds its allocated storage, the Company may (a) notify the Tenant and request an upgrade, (b) restrict the ability to upload new Content until usage is reduced or the plan is upgraded, or (c) offer additional storage at prevailing rates. Export artifacts generated by the Platform are metered for observability but are exempt from the enforced storage quota.

10Term and Termination

10.1 Term

These Terms are effective from the date you first access or use the Platform and continue for as long as you maintain an active account or Subscription.

10.2 Termination by Client

You may terminate your Subscription at any time by providing written notice to the Company. Termination will take effect at the end of the current Subscription Period. You will continue to have access to the Platform until the end of that period, and no prorated refunds will be issued for the remaining portion of a Subscription Period unless otherwise provided in the Refund Policy.

10.3 Termination by Company

The Company may terminate or suspend your access to the Platform immediately, without prior notice, if: (a) you breach any provision of these Terms; (b) you fail to make timely payment; (c) your use poses a security risk to the Platform or other Users; or (d) the Company is required to do so by law. The Company may also terminate your Subscription for convenience upon thirty (30) days' written notice.

10.4 Effect of Termination

Upon termination, your right to access and use the Platform ceases immediately (or at the end of the Subscription Period, as applicable). The Company will retain your Content for thirty (30) days following termination to allow for data export, after which all Content may be permanently deleted. Provisions of these Terms that by their nature should survive termination (including, without limitation, Sections 6, 7, 11, 12, 13, and 14) shall survive.

11Disclaimers and Limitation of Liability

11.1 Disclaimer of Warranties

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

11.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, REVENUE, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE PLATFORM, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11.3 Aggregate Liability Cap

THE COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE TOTAL AMOUNT OF SUBSCRIPTION FEES ACTUALLY PAID BY YOU TO THE COMPANY DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

12Indemnification

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) your use of the Platform; (b) any Content you upload or make available through the Platform; (c) your violation of these Terms; or (d) your violation of any rights of a third party.

13Governing Law and Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt, without regard to its conflict of laws principles.

13.2 Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these Terms or the breach, termination, or validity thereof shall first be submitted to good-faith negotiation between the parties. If the dispute is not resolved within thirty (30) days of written notice, either party may submit the dispute to binding arbitration administered in Cairo, Egypt, in accordance with the rules of the Cairo Regional Centre for International Commercial Arbitration (CRCICA). The language of the arbitration shall be Arabic; provided, however, that the arbitration may be conducted in English on the condition that a certified Arabic translation of the arbitral award is provided for the purposes of filing and enforcement before the Egyptian courts. The arbitral award shall be final and binding on both parties.

13.3 Injunctive Relief

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidentiality obligations.

14General Provisions

14.1 Entire Agreement

These Terms, together with the Privacy Policy and Refund Policy, constitute the entire agreement between you and the Company regarding the subject matter hereof and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written.

14.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.

14.3 Waiver

The failure of either party to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of the waiving party.

14.4 Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without the prior written consent of the Company. The Company may assign these Terms freely in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets. Subject to the foregoing, these Terms shall bind and inure to the benefit of the parties and their respective successors and permitted assigns.

14.5 Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, civil unrest, governmental actions, power outages, internet disruptions, or failures of third-party service providers. The affected party shall provide prompt notice and use commercially reasonable efforts to mitigate the impact.

14.6 Notices

All notices required or permitted under these Terms shall be in writing and delivered via email to the addresses on record. Notices to the Company shall be sent to innovation@thereelrecipe.com. Notices to you shall be sent to the email address associated with your account. Notices are deemed received upon successful delivery.

14.7 Amendments

The Company reserves the right to amend these Terms at any time by posting the revised Terms on the Platform and notifying affected Users via email. Material changes will be communicated at least thirty (30) days before they take effect. Your continued use of the Platform after such changes constitutes acceptance of the revised Terms.

15Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Questions

Write to innovation@thereelrecipe.com and a person will answer.